SRB Legal’s Insurance practice has considerable expertise in builders warranty claims in relation to home warranties, developed from our extensive commercial construction work in this area.

We have a deep level of technical knowledge and experience to deliver expert claims management in home warranties, backed up by a thorough understanding of home warranty policies and the relevant legislation governing this area.

We are up-to-date and thoroughly conversant with the Home Building Contracts Act, the recently enacted Building Services (Complaint Resolution and Administration) Act and the Insurance Contracts Act.

SRB Legal’s home warranty lawyers are also familiar with the opportunities that may arise to bring subrogated recovery claims in the event that suitable circumstances present. As we have a number of lawyers with extensive relevant expertise, we are well placed to assist insurers with the management and resolution of multiple claim scenarios where larger builders become insolvent.

We have a panel of highly regarded experts to call on for assistance where required in the various fields related to building matters that commonly involve warranty claims. These include civil and structural engineers, architects, registered builders, quantity surveyors, various qualified tradesmen and various others.

How we manage claims

SRB Legal’s home warranty team knows that correctly triaging these claims for our insurer clients is critical to ensuring we resolve claims as efficiently and cost effectively as possible. We rapidly analyse each claim to identify:

  • claims offering good prospects for early, satisfactory conclusions through negotiation rather than litigation
  • claims requiring investigation, where costs of experts and legal work are required to produce the right outcome for the insurer
  • claims where there are fraud indicators, or exaggeration, or where betterment is sought
  • options for contribution and recovery.

For more information contact:


Byron Winburn-Clarke